Privacy policy

TS JEWELS OFICIAL — PRIVACY POLICY

Last updated: January 1, 2026

At TS JEWELS OFICIAL, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make a purchase, contact us, or otherwise interact with our services.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and purchase information

  • Payment-related information

  • IP address, browser, and device information

  • Website activity and interaction data

  • Communications you send to our customer support team

Payment information may be processed directly by our payment service providers and may not be stored directly by TS JEWELS OFICIAL.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders

  • Process payments and refunds

  • Provide order confirmations and tracking information

  • Respond to questions and customer service requests

  • Prevent fraud and protect our website

  • Improve our products, website, and customer experience

  • Comply with legal and regulatory obligations

  • Send promotional communications when permitted by law or when you have provided the required consent

Where consent is the legal basis for processing personal data, you may withdraw that consent. GDPR rules also recognize other possible legal bases for processing, depending on the circumstances.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand how visitors use the website, and, where permitted, provide personalized advertising.

Some cookies may be necessary for the website to function, while other types may require your consent, depending on applicable laws.

You can manage certain cookie preferences through your browser or through the cookie settings available on our website.

4. How We Share Your Information

We may share personal information with trusted third parties when necessary to operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • E-commerce and website service providers

  • Analytics and advertising providers

  • Customer support and communication platforms

  • Professional advisors and authorities when legally required

We do not share personal information unnecessarily and expect service providers that process personal data on our behalf to maintain appropriate security measures.

5. International Data Transfers

Some of our service providers may operate or store information in countries different from the country where you reside.

Where required by applicable data protection laws, appropriate safeguards may be used for international transfers of personal information. For transfers subject to the GDPR (General Data Protection Regulation), these safeguards may include mechanisms such as the European Commission's Standard Contractual Clauses.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, maintaining business and tax records, resolving disputes, and complying with applicable legal requirements.

Data protection principles require organizations subject to the GDPR to establish appropriate retention or review periods rather than retaining personal information indefinitely.

7. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Object to or restrict certain processing activities

  • Withdraw consent where processing is based on consent

  • Request portability of your information, where applicable

  • Lodge a complaint with the appropriate data protection authority

These rights are subject to applicable laws and may have certain exceptions. For example, deletion may not be required where information must be retained due to a legal obligation.

To exercise your privacy rights, please contact us at support@tsjewels.co.uk

8. Marketing Communications

If you receive promotional emails from TS JEWELS OFICIAL, you may unsubscribe at any time by using the unsubscribe option included in the message or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending essential transactional messages relating to your orders or account.

9. Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites or services.

TS JEWELS OFICIAL is not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy policies of those websites before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements.

When changes are made, the updated version will be published on this page with a new "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, how your information is handled, or wish to exercise any privacy-related rights, please contact us:

TS JEWELS OFICIAL
Email: support@tsjewels.co.uk